Privacy Policy

This Privacy Policy describes how www.nicolaellenillustration.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit the website, contact us through a contact form or subscribe to our mailing list.

What type of information is collected

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the personally identifiable information (including name, email, and communications); payment details (including credit card information), if a purchase has been made.

How the information is collected

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. We collect your name and email address when you subscribe to our mailing list, when you send us a message through a contact form or email us directly. When you commit to a commission with us, your name, postal address and email address are collected in order for your commission can be carried out as required and an invoice can be sent to you. Your personal information will be used for the specific reasons stated above only.

Why such personal information is collected

We collect such Non-personal and Personal Information for the following purposes:

To fulfil any purchases and commissions made by our customers;
To provide our customers with responses to their emails and messages;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To comply with any applicable laws and regulations.

How your personal information is stored, used, shared and disclosed

Our business is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we communicate with site visitors

We may contact you to respond to messages you have sent through our contact forms or emails send directly. For these purposes we may contact you via email, telephone or your postal address.

How cookies and other tracking tools are used

Wix uses cookies for important reasons, such as:

To provide a great experience for visitors and customers.
To monitor and analyse the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

Types of Cookies

In general, the cookies which are initially placed on your Wix website may be categorized as essential cookies. However, considering that the Wix platform gives us the ability to add multiple components, codes, third-party applications...and so on, our website may include other types of cookies which might require specific settings.

Take a look at the table below to see which cookies placed on Wix sites:

How your consent can be withdrawn

If you don’t want us to process your data anymore, please contact us at hello@nicolaellenillustration.com. On the bottom of all emails, there is a link to unsubscribe from our mailing list.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and our contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@nicolaellenillustration.com

Last updated: 14th May 2023